Summary Below is a guide to submit a maintenance request via the Stratafy App.       Step 1: Scroll to Maintenance Request within the Stratafy App Menu. Step 2: Once inside the Maintenance section you will see the below: My Logs - Maintenance which you have requested. Public Logs - Maintenance requested by other Scheme users which have not been co...

  Summary Below is a guide to accessing your property’s documentation for lot owners and residents.       Step 1: Scroll to Documents within the Stratafy App Menu.   Step 2: Once inside the Document Centre you will see a listing in date order of all documents uploaded for your property.   Step 3: To filter by category, click the filter button and sc...

  Summary: Completion of this form will request for a payment plan from your Strata Property. This request will be considered with your Committee and once approved owners will be advised that a payment plan is accepted. Lodgement of this form does not constitute approval of a payment plan.      ...

  Summary This guide will assist users with how to reset your password once you are verified.     Step 1: Once you have the Stratafy App downloaded -click on the bottom left FORGOT PASSWORD? Link.   Step 2: Enter your email address which has been verified of access and click Forgot password.   Step 3: Check your email address for further instruction...

    Summary   Nomination of chairperson:  Section 89 of the Unit Titles Act 2010 requires the body corporate to nominate and elect a body corporate chairperson in accordance with Unit Titles Regulation 2011 at the AGM. A candidate for the election as chairperson must be nominated by other unit owners in the Body Corporate. The chairperson duties are...

  Summary Below is a guide to accessing the Stratafy app for lot owners and residents. Stratafy allows access to a range of specific strata documentation and information     Step 1: Please download the Stratafy App via the  Google Play   or   Apple Store.   Step 2: Once you have installed the App, click on the Signup Button.   Step 3: In the next sc...

  Summary Below is a guide to the Financials & Levies section of the app which will allow you to view your current levy balance. You will also be able to view past levies, owner statements and make payments.     Step 1: Scroll to Financials & Levies screen within the Stratafy App Menu.   Step 2:  The Summary Tab will show you any levies whic...

  Summary Should you require to update the methods of communication for your lot please complete the below form for processing and our team will arrange for your requested information to be updated within 2 business days from submission.     ...

  Summary Below is a guide to accessing the Stratafy app menu.     Step 1: To access the navigation menu from any page simply press the 3-line icon in the top left corner of the screen or by swiping left to right from the edge of your screen.   Step 2: This will give you access to the permitted screens for your property.  *Note: The availability of ...

      Introducing StrataVote Royce Body Corporate is now moving to the Cloud-Based Online Platform StrataVote to facilitate Meetings online. You still will be sent a Zoom Meetings Link to join your meeting, while your Body Corporate Manager will conduct the meeting through StrataVote.   Why We Use StrataVote StrataVote will improve the way all owner...

    Reading Financial Statements Financial reports are prepared on the Accrual basis of accounting where revenue and expenses are recorded when a transaction occurs rather than when the payment is received or made.       Statement of Financial Position (Balance Sheet) A Statement of Financial Position (Balance Sheet) provides an overview of what the...

  Summary Please complete the below form in order to lodge an Insurance Claim for an insurable event. To ensure that your claim can be processed successful and promptly, we ask that this form be completed in full and that all requested supporting documentation, including quotes/invoices for repairs, reports, and any photos of damage be submitted wit...

  Summary Below is a guide to submit a maintenance request via the Stratafy Owners Portal.     Step 1: Go to  https://portal.stratafyconnect.com/login Step 2: Click on “Log Maintenance Request” on the left-hand side.   Step 3: Click on “Log Maintenance Request” on the top of the screen. Step 3: Click on “Log Maintenance Request” on the top of the sc...

  Summary Should you require a copy of your owner statement please complete the below form for processing and our team will arrange for the requested statement to be issued within 2 business days from submission.   Please note - we will only issue a copy of the statement if you are listed as the Lot Owner or Managing agent.       ...

  Summary Please fill out the below pet application form which will be sent through to your Committee for approval.   Please note pet applications are required to come from the owner/property manager to ensure tenants have first received approval from their proprietor.       ...

  Summary Should you require a new copy of a previously raised levy please complete the below form for processing and our team will arrange for the requested levy to be issued within 2 business days from submission.  Please note - we will only issue a copy of the levy if you are listed as the Lot Owner or Managing agent.  If you would like to view t...

  Summary If you have incorrectly overpaid a levy or have a credit on your lot ledger please complete the attached form to request a refund of the overpaid amount and our Accounts team will process this request within 7 business days.       ...

  Summary Below is a guide to accessing your property’s uploaded documents.     Step 1: Log into your Stratafy account using:  https://portal.stratafyconnect.com/login   Step 2: From your Owner Dashboard Page, Navigate to the “Documents” Tab on the left-hand side.     Step 3: If your strata manager has uploaded any documents, they will appear here. ...

  Summary Below is a guide to accessing your levies on the online Stratafy Owners Portal which will allow you to view your current levy balance. You will also be able to view past levies, download your owner statements and make payments.     Step 1: Log into your Stratafy account using:  https://portal.stratafyconnect.com/login     Step 2: From your...

  Summary Below is a guide to accessing your Building’s Financial Reports via the Stratafy Owners Portal. Stay informed of your strata property's finances with real-time updates.     Step 1: Log in to your user portal via  https://portal.stratafyconnect.com/login Step 2: Once logged in you will be directed to your home page. Click Documents .     St...

  Summary Please complete the below form to lodge an Incident Report for an incident which has occurred with your property. All Incident Reports will be on-sent to the Committee for further action/instruction.        ...

  Summary Below is a guide to accessing the Stratafy app for lot owners. Stratafy allows access to a range of specific strata documentation and information, such as your property’s live financials and access to your owner levies.     1. Please download the Stratafy App via the  Google Play   or  Apple Store.   2. Once you have installed the App, cli...

  Summary Below is a guide to resetting your password with the Web Portal.  Note:  You must sign up for the Stratafy App first before you can access the Online Owner’s Portal. Go to article: Stratafy Owners Portal - Signing Up (App Only)     Step 1: Go to  https://portal.stratafyconnect.com/login Step 2: Click on “Forgot Password”   Step 3: Enter yo...

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